Privacy Policy

1. Introduction

Welcome to the Privacy Policy of Aussie Photo Academy. At Aussie Photo Academy, located at Level 10, 123 George Street, Sydney NSW 2000, Australia, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aussiephotoacademy.com, enroll in our courses, or interact with us in any other way. This policy applies to all users of our website and services, regardless of their location.

Aussie Photo Academy, founded by Sarah Miller, operates under the laws of New South Wales, Australia. Our Data Protection Officer, Michael Chen, can be reached at privacy@aussiephotoacademy.com or by calling (02) 9123 4567. We encourage you to read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with our practices, please do not use our website or services.

2. Data Collection

We collect various types of information to provide and improve our services. This information includes:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you register for a course, subscribe to our newsletter, or contact us through our website or email. For example, when you sign up for our Landscape Photo Editing Mastery course, we collect your name and email to keep you updated on course schedules, materials, and any important announcements.
  • Payment Information: When you make a purchase, we collect payment information, such as credit card details, through secure payment processors. We do not store your credit card details directly; they are handled by our trusted third-party payment providers.
  • Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize your browser and remember certain information about your preferences. You can control the use of cookies through your browser settings. For more information, please refer to our Cookies Policy.
  • Communication Data: We collect information about your communications with us, including emails, chat logs, and phone calls. This helps us provide better customer support and improve our services.

We collect this data through various means, including direct interaction with you (e.g., when you fill out a form), automated technologies (e.g., cookies), and third-party sources (e.g., payment processors).

3. Data Usage

We use the information we collect for various purposes, including:

  • Providing and Improving Services: We use your information to provide the courses and services you request, process payments, and communicate with you about your account. We also use your information to improve our website, courses, and customer service. For instance, feedback from our students on the Portrait Retouching Essentials course helps us refine the course content and delivery.
  • Marketing and Communications: With your consent, we may send you promotional emails about new courses, special offers, and other updates. You can opt out of receiving these emails at any time by clicking the "unsubscribe" link in the email or by contacting us directly.
  • Analytics and Research: We use aggregated and anonymized data for analytics and research purposes to better understand how users interact with our website and services. This helps us identify trends, measure the effectiveness of our marketing campaigns, and develop new courses and features.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to legal requests and preventing fraud.
  • Personalization: We may use your information to personalize your experience on our website and in our courses. For example, we may recommend courses based on your interests and previous enrollments.

We will only use your personal information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use encryption to protect sensitive data transmitted online, such as payment information.
  • Access Controls: We restrict access to personal information to authorized personnel who need it to perform their job duties.
  • Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
  • Data Backups: We maintain regular data backups to prevent data loss.
  • Employee Training: We provide regular training to our employees on data protection best practices.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Erasure: You have the right to request that we erase your personal information under certain circumstances.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Objection: You have the right to object to the processing of your personal information under certain circumstances, including for marketing purposes.
  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact our Data Protection Officer at privacy@aussiephotoacademy.com or by calling (02) 9123 4567. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Aussie Photo Academy. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Aussie Photo Academy
Level 10, 123 George Street
Sydney NSW 2000, Australia
Email: privacy@aussiephotoacademy.com
Phone: (02) 9123 4567

Data Protection Officer: Michael Chen