Frequently Asked Questions

Our courses cater to a wide range of skill levels, from complete beginners to experienced photographers looking to refine their editing techniques. We offer introductory courses that cover the basics of photo editing software and fundamental techniques, as well as advanced courses that delve into more complex workflows and specialized skills. Each course description clearly outlines the prerequisites (if any), so you can choose the course that's best suited to your current skill level and learning goals. Don't be afraid to start with the basics – we're here to guide you every step of the way!

The specific software and equipment requirements will vary depending on the course you choose. However, most of our courses focus on Adobe Photoshop and Adobe Lightroom, which are industry-standard photo editing software packages. You will need to have access to these programs to participate fully in the courses. We recommend checking the individual course description for a detailed list of required software and equipment. While having your own camera is beneficial for practicing the techniques you learn, it's not strictly required for all courses. We also have computers available for use in our Sydney-based classroom.

Aussie Photo Academy offers both in-person and online courses to cater to different learning preferences and schedules. Our in-person courses are held at our state-of-the-art facilities in Sydney, Australia, providing a hands-on learning experience with direct interaction with instructors and fellow students. Our online courses offer the flexibility to learn from anywhere in the world, at your own pace. These courses typically include pre-recorded video lessons, downloadable resources, and opportunities for live Q&A sessions with instructors. Be sure to check the course description to confirm the delivery method.

The duration and schedule of our courses vary depending on the subject matter and format. In-person courses typically run for a set number of days or weeks, with classes held on specific days and times. Online courses may be self-paced or have a structured schedule with deadlines for assignments and quizzes. Course descriptions provide detailed information about the length of the course, the number of hours of instruction, and the typical schedule. We strive to offer a variety of course formats to accommodate different schedules and learning styles.

We understand that circumstances can change, and we want to be fair and flexible with our refund policy. If you are not satisfied with a course, you may be eligible for a refund, subject to certain conditions. Please refer to our Terms and Conditions for the complete details of our refund policy, including eligibility requirements, deadlines, and processing fees. We encourage you to review this policy carefully before enrolling in a course.

We occasionally offer discounts and promotions on our courses, so be sure to check our website or subscribe to our newsletter to stay informed about upcoming deals. We also offer flexible payment plans for select courses, allowing you to spread the cost of tuition over several months. Payment plan options are typically outlined on the course enrollment page. We are committed to making our courses accessible to as many aspiring photographers as possible.

Yes, upon successful completion of a course, you will receive a certificate of completion from Aussie Photo Academy. This certificate recognizes your achievement and demonstrates your commitment to learning and improving your photo editing skills. The certificate can be a valuable asset for your portfolio or resume.

Our instructors are experienced and passionate photography professionals with a proven track record in the industry. They bring a wealth of knowledge and practical experience to the classroom, and are dedicated to providing a supportive and engaging learning environment. Our lead instructor is Sarah Miller, the founder of Aussie Photo Academy and a renowned photographer with over 15 years of experience. You can learn more about our instructors on the Our Expert Instructors section of the homepage.

We're always happy to answer your questions! You can reach us through our Contact Us page, where you'll find a contact form and our email address: info@aussiephotoacademy.com. You can also call us at (02) 9123 4567 during business hours (Monday-Friday, 9am-5pm AEST). We strive to respond to all inquiries promptly and thoroughly. We look forward to hearing from you!